CONTACT | CUSTOMER SERVICE
Do you have questions or concerns, or would you like to speak with us directly?
We are here to help!
Our ongoing service quality and the high quality of steviapura® products are of great importance to us at the Stevia Group.
Simply fill out the form, and we will handle your request as quickly as possible.
Please understand that we are unable to process order inquiries via fax or email.
If you have questions about the status of your order, please contact us using the same email address with which you placed the order.
Always include your full order number.
Our customer service is available from Monday to Friday between 9:00 AM and 4:00 PM and will address your concerns as quickly as possible.
We are here to help!
Typically, you will receive a response from our team on the same business day. Inquiries received on weekends or holidays will be addressed as quickly as possible on the following business day.
Do you have suggestions, ideas, or requests? Or were you not satisfied during your last visit to our website or with the purchase of a steviapura® product?
Please contact the Stevia Group customer service directly. Your feedback is important to us.
You can reach our customer service at:
Phone: +49 (0) 221-397 80 292
Service hours: Mon - Fri: 9:00 AM - 4:00 PM
Our customer service representatives are happy to answer your questions.